Thanks for reaching out to us here. QuickBooks Online is a great tool that helps keep your books balanced. It's important to know what charges are being made to your credit card so that you are able to keep track of your expenses. I can provide some information about credit card charges.
You can look up a Credit card charge using this link to see what charges were made. I also recommend reaching out to the support outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them using one of these methods:
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Social Media: Facebook and Twitter
If you have any other questions, feel free to reach out here.