It's great to see you here, @president5, Are you referring to the two-step verification process when signing in to QuickBooks Online? If so, we can disable this in the Intuit Account page. Here's how:Log in to your Intuit Online Account.Select the Security tab.Click the Edit link on the Two-step verification section.Press Turn Off.Enter your Intuit password to complete the action.You may check these resources to know more about the Two-step security in QBO: How do I enable or disable the opt-in two-step verification?Verify your account with multi-factor authentication. If you're referring to something else, please update me by clicking the Reply button below. I'll be more than glad to share additional insights and help with anything QuickBooks related. Have a wonderful day!

Question

How do I turn off 2-step verification?

Forum|Forum|6 years ago
December 8, 2019
16 replies
50 views

No text available

QuickBooks Online

Jen_D

Level 8

It's great to see you here, @president5,

Are you referring to the two-step verification process when signing in to QuickBooks Online? If so, we can disable this in the Intuit Account page.

Here's how:

Log in to your Intuit Online Account.
Select the Security tab.
Click the Edit link on the Two-step verification section.
Press Turn Off.
Enter your Intuit password to complete the action.

You may check these resources to know more about the Two-step security in QBO:

How do I enable or disable the opt-in two-step verification?

Verify your account with multi-factor authentication.

If you're referring to something else, please update me by clicking the Reply button below. I'll be more than glad to share additional insights and help with anything QuickBooks related. Have a wonderful day!

L

lindaholloway

My Account Info Screen lacks an edit selection--has just an arrow where the edit would be so not way to turn off 2 step verification

L

lin_jcaj

Level 9

"Although you turned it off already, we still have multi-factor authentication or MFA which allows you to receive the code by email, text, or call."

If that is true then we haven't turned anything off... The end user should be able to set their required security preferences.

Hello there, MTz1.

I know that you're uncomfortable with multi-factor authentication.

By default, QuickBooks will ask you to verify your account when you log in to a device.

At this point, I would recommend checking out with our Support Team. This way, we'll be able to review the security settings of your account. Then, check the program still requiring you to enter a code even though that option has already been turned off. Here's how:

Go to the Help icon.
Select Talk to a human from the Here are some ways to get started section.
Enter "Talk to a human" again in the search bar.
Choose I still need a human, then click Get help from a human or Contact us.
Select Chat with us or Have us call you.

Also, I recommend visiting our Data and Security page to help you manage your information and privacy settings in QuickBooks Online.

I'll be right here if you have further concerns about the verification process. Keep safe @MTz1.

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