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C
ChristineD65
December 21, 2020
Question

Match a manual transaction

  • December 21, 2020
  • 1 reply
  • 47 views

The upload from the bank filtered out a transaction as a duplicate.  It's not, we actually did have a payment for the exact amount, to the same vendor, on the same date (third party contractor payments)
There are journal entries for both transactions, but I can only match one, because the bank feed only lists one.
I tried manually creating the deposit, but cannot figure out how to then match the transaction to the journal entry.

Please help

1 reply

L
lin_jcaj
Level 9
December 21, 2020

I can help you get this sorted out, ChristineD65.

 

We can only match a downloaded transaction to a single one in QuickBooks Online. If a payment was created, you may not need to create a Journal Entry. This is to avoid doubling your expenses and match the bank transaction to it.

 

Please double-check the both the payment and the journal entry, and remove the one that 's not needed. Here's how:

 

  1. Go to the Banking menu and select Banking.
  2. In the For Review tab, put a checkmark on the boxes for those duplicates.
  3. Click on Exclude.

Transactions will then be moved to the Excluded tab.

 

That's it! If you have any other concerns or questions about banking, I'll be right here to keep helping.

C
ChristineD65Author
December 22, 2020

No, I think you got this backwards. 
There is only one downloaded bank transaction, but it is supposed to be two.  I think QBO only accepted one because they look like duplicates.  They actually aren't, there were two payment made on the same day for the same amount, to the same vendor. 
There are two existing journal entries in QBO, one for each payment.  This is correct. 

The problem is that I can't match both of the journal entries because one of the bank transactions is missing in QBO.  I've tried manually creating the missing transaction, but that will not allow me to connect it to the journal entry.

 

MonicaM3
MonicaM3
Level 5
December 23, 2020

Yes, thank you, I *did* add a manual deposit. 
Which brings me back to my original post.  How do you then match a manually created deposit to an existing journal entry?  This is what I cannot figure out how to do.


Welcome back@ChristineD65,

 

Matching a manually added transaction to a journal entry be the same process as matching a bank feed transaction. The first thing to double-check is the journal entry. I do see that you were able to match the downloaded transaction to a journal entry. Are both journal entries identical?  To match follow these steps:

 

Go to Banking or Transactions on the left panel.

  1. Click the Banking tab.
  2. In the For Review section, select the transaction you want to match and click the Find match radio button. 
  3. In the Match Transactions window, select the Date and if you see any possible matches, put a checkmark on the transactions.
  4. Click Save.

If the journal entry is correct and you are not seeing it listed to match, can you send me a screenshot? I’ll look for your response. I’m dedicated to helping you get this done!

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