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C
cedarridge121
January 15, 2022
Question

TD bank connection

  • January 15, 2022
  • 15 replies
  • 77 views

I cannot connect to my TD Bank account. I go through the process and put in the log in information, which I know is correct and it tells "that didnt work try signing in again" (103). But I know the user information is correct, I copied and pasted it directly from my online banking log in, I have tried several different browsers, and I even reached out to TD bank and was told that the issue was not on their end. Is there a way to put the bank information in manually, or to fix the connection?

15 replies

Fiat Lux - ASIA
Fiat Lux - ASIA
Level 14
January 15, 2022

Does your bank have a portal with 2-factor authentication security protocol?

C
cedarridge121Author
January 15, 2022

Yes it does.  I do not get any sort of prompt for the 2 part though 

K
KimberlySModerator
Moderator
December 7, 2023

Does this still work on the TD site? I can't find these 'account options' and 'manage linked services' 


I appreciate you joining in the thread, @camp88.

 

I'll ensure you get the help you need when connecting TD Bank with QuickBooks Online (QBO).

 

To know if the mentioned process to link your bank account is still applicable, I suggest contacting your financial institution for confirmation. They can also provide another way or additional steps if necessary.

 

On the other hand, may I know if you've encountered a specific issue when connecting or downloading your bank with QBO? It would also be helpful if you could provide us the error you received to identify the most appropriate resolution.

 

Furthermore, consider reviewing this material to help you organize your transactions after connecting your bank account successfully: Categorize online bank transactions in QuickBooks Online.

 

Please don't hesitate to click the Reply button if you have additional questions when connecting your bank account or other related concerns with QuickBooks Online. We're always here to lend a hand.

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