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sarah133
Level 1

Reconciliation Discrepancies, Can i delete the Reconciliation Discrepancies liabilities? I can not view or find the list of the transactions?

 
4 Comments 4
Rubielyn_J
QuickBooks Team

Reconciliation Discrepancies, Can i delete the Reconciliation Discrepancies liabilities? I can not view or find the list of the transactions?

Let me help you fix your reconciliation discrepancy in QuickBooks Online, @sarah133.

 

Editing the transactions can cause a discrepancy in your previous reconciliation. If you already reconciled the account, you'll need to undo all the transactions that were reconciled and manually check each transaction for changes made.

 

Since we don't currently have an option to review which transaction was manually reconciled, please undo the entire reconciliation. To do this, you must edit each transaction.

 

Let me show you how:

  1. Go to the Gear icon at the top.
  2. Select Chart of Accounts.
  3. Locate the appropriate account for the transaction, and click View Register.
  4. Identify the transaction to edit.
  5. In the reconcile status column (indicated by a check mark), repeatedly select the top line of the transaction to change the status of the transaction.
  6. Codes indicate the status of the transaction (refer to the screenshot below):
  • C - Cleared
  • R - Reconciled
  • Blank - Not cleared or reconciled
    recon.JPG

     7. Once done, click Save.

 

Once done, please check your register if there is still a reconciled transaction. In most cases, that's the reason for the difference amount. If it's a duplicate transaction, then you can delete it.

 

Otherwise, you can run your bank account report to see all the transactions. 

 

Lastly, reconcile your account again.

 

Don't hesitate to comment down below if you have other concerns. I'll get back to you as soon as I can. Have a nice day.

Rubielyn_J
QuickBooks Team

Reconciliation Discrepancies, Can i delete the Reconciliation Discrepancies liabilities? I can not view or find the list of the transactions?

Hi, @sarah133.

 

Hope you’re doing great. I wanted to see how everything is going about the reconciliation discrepancies issue you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!

nmacleod
Level 1

Reconciliation Discrepancies, Can i delete the Reconciliation Discrepancies liabilities? I can not view or find the list of the transactions?

I have a client that somehow has 2 Reconcilation Discrepancies accounts. Is there a way for me to merge or remove one? The system is not letting me, because both accounts are used for reconciling. I tried renaming and recategoring one of them, but I could not to that either. 

AbegailS_
QuickBooks Team

Reconciliation Discrepancies, Can i delete the Reconciliation Discrepancies liabilities? I can not view or find the list of the transactions?

Thanks for chiming in the thread, @nmacleod

 

Right now, the option to delete or merge the reconciliation reports is unavailable. Alternatively, we can manually undo each transaction in that reconciliation report.

 

Here’s how:

  1. Select the Gear icon.
  2. Under Your Company, select Chart of Accounts.
  3. Click on the account in question.
  4. From the Action column, select View Register (or Account History).
  5. Select the transaction to edit.
  6. In the reconcile status column (indicated by a check mark), repeatedly click on the box until it changes from "R" to blank.
  7. Select Save.

 

To learn more details about unreconciling and removing an individual transaction from a completed reconciliation, you can refer to this article: Undo and remove transactions from reconciliations in QuickBooks Online.

 

Additionally, you can seek help from your accountant and get your reconciliation undone. If you already have an accountant added to your account, he/she can undo your reconciliation for you.
 

Let me know how it goes by leaving a comment on this thread. I'd be glad to answer if you have any follow-up questions or concerns. As always, we're here to ensure that you'll get the help you need.

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