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deanjeffers3000
Level 1

3rd initial phone interview and no one called. Is this common for QB? I have a couple of very simple questions. This is pathetic to schedule a call and not even call. wtf

 
2 Comments 2
Chrea
Level 8

3rd initial phone interview and no one called. Is this common for QB? I have a couple of very simple questions. This is pathetic to schedule a call and not even call. wtf

You can ask your simple questions here.

EvethC
QuickBooks Team

3rd initial phone interview and no one called. Is this common for QB? I have a couple of very simple questions. This is pathetic to schedule a call and not even call. wtf

It's uncommon for customers to receive unsatisfied live service in QuickBooks since we provide comprehensive counseling for every user who needs assistance, Dean. However, we can reschedule a phone session with an available expert to reserve a spot for you.

 

We recognize how important timely communication is, and this inconvenience isn't the experience we want you to have.

 

To provide you with the best assistance, could you please specify the questions you have in mind? Any information you provide will be greatly appreciated and will enable us to effectively address your queries and direct you toward the most suitable resources or solutions.

 

In the meantime, let's go ahead and arrange a rescheduled phone support session so you can speak with the available expert. The callback time may vary as experts are assisting multiple users simultaneously. Yet, we appreciate your patience during the process.

 

We would greatly value your patience while we strive to provide you with the best assistance. The Community is ready to accept any questions you may have. We're here to provide prompt assistance.

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