Barcode Scanning.

Welcome to the Community, marc.

Let me lend a hand and share with you some information about barcode scanning in QuickBooks Desktop.

Before you install a new scanner, you will first need to check if the MC40 scanner uses a TWAIN-compliant scanner with QuickBooks Scan Manager. The formats below are the specifications that need to be met to ensure your scanner will work QuickBooks.

• The scanner must support EAN-13 (International Article Number, formerly European Article Number) and Code-128 barcodes.
• The scanner must produce a single carriage return at the end of the barcode.

The Barcode Scanner Tester App will check to see if QuickBooks Desktop will recognize your scanner.

Here's how:

1. Download and run the Barcode Scanner Tester.
2. Enter the information in Step 1, then select Analyze.
3. Select Step 2, then select the blank field, scan any barcode, and select Analyze.

These recommended articles are a good reference:

• Use barcode scanning.
• Set up QuickBooks Scan Manager.
• Set up and use the Warehouse Manager App for QuickBooks Desktop Enterprise.

As always, you can reach out to our customer care agents if you'd like someone to be with you as you go through these steps. They can pull up your account in a secure environment and assist you further.

1. Within your QuickBooks Desktop, click Help at the top menu bar.
2. Click Contact us.
3. In order to route you to the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
4. We’ll provide you a few options. You choose which one is best for you.

You can always stay connected with me by leaving a reply below if you have additional questions about scanning barcode in QuickBooks Desktop. Have a good one.

FYI- the Zebra MC40 seems to have an issue with Interleaved 2 of 5  barcode format, aka, ITF, when passing barcode data to the quickbooks app.  It just won't do it.

My team has in the neighborhood of 40-50 man hours in attempting to solve this problem, before we found out from the hardware distributor that it's a known issue. Neither Zebra support nor QB Support , that we talked to, had heard of this issue.

FYI- We are trying a Zebra TC55 soon, I will update this post if we are successful.

Hi there, industrialcontrols12.

Thanks for following on this thread. 

My peer, RoseMarjorieA, already answered the same concern you've posted. You can visit this link if you haven't checked it yet: https://quickbooks.intuit.com/community/Do-more-with-QuickBooks/Using-MC40-to-manage-inventory-in-En....

This should point you in the right direction. Please let me know if you have any other concerns. I'm always around to help.

Let me save you some time...we have over 450 hours in trying to figure this out, and even bought a contract with Zebra, to no avail.

The answer is, unless your barcode is EAN13 or Code128 (which it isn't , or you wouldn't be asking the question),  you can't use the Quickbooks Warehouse Manager app.  This is because the QBWM app 'owns' the scanner, which means it doesn't use Zebra's Datawedge software to interpret the barcode, but instead, QBWM connects straight to the barcode scanner itself. 

There are no settings, no user ability to manipulate data before it gets into the QBWM.  So until the developers figure out that EAN13 and Code 128 only covers about 20% of the world's barcodes, we will have to use some kind of outside software service to accomplish what Intuit advertises that they can do natively.

Hi,

I'd like to add that this issue persist to this day, 4 years later this post was made.

Hello, @Johny1. 

I saw you posted twice there in the Community forum. With that, I'll route you to my colleague's answer. She prepared an answer to your concern about the barcode scanning issue.  

Refer to this page: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-itf-14-and-warehouse-manager-ap...

We are still here if you have other queries. Feel free to add to this thread.