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suzannek1
Level 4

did the programmers break QBs over the weekend?

Is anyone else ready to toss their laptop out the window?!  Filters aren't working.  Expenses and vendors won't populate reports or filters.  And now I can't print checks!!

2 Comments 2
MichaelaS
QuickBooks Team

did the programmers break QBs over the weekend?

I understand your feelings about the challenges you're facing and how important it is for QuickBooks to run smoothly, Suzan.

 

Issues like this require a more in-depth examination to identify the root cause. So, I recommend contacting our QuickBooks Technical support team directly. They have the tools to take a closer look and ensure there's privacy and security while performing solutions for this type of situation.

 

Here's how to contact them:

 

  1. Login to your QuickBooks Online account.
  2. Click Help, then proceed to the Search tab.
  3. Utilize the search field or open an article and select Contact Us at the bottom of the Help panel.
  4. Choose the Ask about something else and enter your concern to Continue.
  5. Decide how you would like to talk with an expert: Chat with us or Have us call you.

 

Our support hours for Simple Start, Essentials, and Plus are Monday to Friday from 6 AM to 6 PM PT and Saturday from 6 AM to 3 PM PT. For Advanced, support is available anytime, any day.

 

I'll also share this reference link for you to receive real-time alerts and check the current status of online services for QuickBooks: QuickBooks Status Page.

 

I appreciate your patience and cooperation. Our support will assist you further to resolve this promptly. Please keep us posted if you have any other questions or concerns.

suzannek1
Level 4

did the programmers break QBs over the weekend?

I just got a no-response email from QBs saying the check printing is working as supposed to BS!!!  Even the agent on the second phone call saw that QBs had a priority fix set up for check printing.  Take some responsibility QuickBooks!

 

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