Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
A
Amleecpa
October 12, 2022
Question

Large QBKS file

  • October 12, 2022
  • 2 replies
  • 5 views

We use QBKS enterprise, hosted with Right Networks.  Our file is huge and I think it may be causing the product to load slowly and process transactions slowly.  I know condensing is not recommended, starting a new file might be but the thought of doing that is a bit overwhelming.  Looking for suggestions or advice from anyone with a similar situation.

2 replies

M
Mich_S
Level 5
October 12, 2022

We value performance seriously, @Amleecpa. I'm here to assist you to get past this so you can get back to business as soon as possible.

 

QuickBooks is operating more slowly than usual for a number of reasons. Here are a few potential causes:

 

  • QuickBooks is not up to date.
  • Your device/computer doesn't meet the minimum system requirements.
  • Missing or damaged QBWUSER.INI file.
  • The hard drive is corrupted.
  • The program files or QuickBooks Desktop installation is damaged.
  • The Windows operating system is damaged.

 

Both your server and workstations need to be optimized. This reduces QuickBooks Desktop performance issues. See this guide for the detailed steps: Resolve QuickBooks Desktop performance issues: Manage your computers.

 

If the issue continues, I recommend going through these additional fixes. It's likely that your company file is causing the problem. Here's the module you can browse: Resolve QuickBooks Desktop performance issues: Manage your data file.

 

Feel free to comment back if you need extra help regarding this matter or QuickBooks as a whole. We'll make sure to respond as soon as we can. Keep safe!

A
AmleecpaAuthor
October 13, 2022

We are hosted with Right Networks so QBKS file is kept up to date and our computer systems are current.

I am trying to verify the file but having issues with that as well.  I will reach out to Right Networks to see if they have any suggestions. 

Fiat Lux - ASIA
Fiat Lux - ASIA
Level 14
October 13, 2022
@Amleecpa wrote:

I know condensing is not recommended,

 

@Amleecpa 

Who said condensing is not recommended? How big is your file size?

A
AmleecpaAuthor
October 13, 2022

QBKS support has told me condensing is not recommended.  I have done it in the past, have been using QBKS since it came out in the 90's.

Fiat Lux - ASIA
Fiat Lux - ASIA
Level 14
October 13, 2022

You may have a company file with more than 3 years of data or more than 1 GB in size causing sluggish performance. You should consider reducing the file size to increase responsiveness and speed up performance. If the condensing tool doesn't solve the problem, you can purchase a third-party service to condense your file. You can expect a size reduction of 40-65%. Contact me in private for details

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement