I've got solutions to fix issues that cause QuickBooks Desktop to crash, bitboyenterprises.
There are possible reasons why the program crashes:
- Your company name may be too long
- You may have a damaged or missing QBWUSER.INI file
- You may have corruption on your hard drive
- Your program files or QuickBooks Desktop installation may be damaged
- You may have a damaged Windows operating system
To fix the issue, let's download and install the QuickBooks Tool Hub. Here's how:
- Close QuickBooks.
- We recommend you download the most recent version (1.4.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've already installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be displayed on the bottom right or you can select About to view the version.
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install and agree to the terms and conditions.
- When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
For more troubleshooting steps, please check solutions for when QuickBooks has stopped working. and proceed to Solution 2.
You can also read unrecoverable Error: General Troubleshooting Steps to resolve common error codes in QBDT.
Should you need further assistance, don't hesitate to post them below. Have a great day!
