I see the importance of resolving this issue, @Brita2. Let's troubleshoot this so we can fix the error message you're seeing. I'm here to help you out in accomplishing this.
There are several reasons why this message appears on your end. These are the following:
- Missing Windows or QuickBooks updates
- Damage to your data
- Computer issues
- Program code needs repairing
Please know that once you click the Send button, our engineers will be notified about it and will be able to look into this issue more thoroughly. By doing this, they'll be able to gather information to learn more about the root cause of this concern.
Furthermore, ensure that you're using the latest QuickBooks Desktop (QBDT) to ensure the application runs seamlessly. Also, you can perform the troubleshooting steps I'll share below. These steps will help repair damaged data and common errors while working on your QBDT company file. To do so, here's how:
- Use the Rebuild Data tool
- By utilizing QuickBooks File Doctor
- Manually fixing by rebuilding your data
For more detailed steps, please read this article: Fix data damage on your QuickBooks Desktop company file.
Moreover, you can contact our customer care team if the issue persists after doing the steps mentioned. They have the necessary tools and expertise that can help repair your company file.
Importantly, we've removed the screenshot you shared since it contains your personal information. This way, your data is protected as the Community space is a public forum.
If you want your customized report setting to be available for future use, you can read this article for guidance: Create, access, and modify memorized reports.
Don't hesitate to get back to this post if you have further questions about the error message you've received. I'll be sure to assist you anytime.
