Welcome and thank you for joining the Community, Margoof.
Let me share some information and help you clear your undeposited funds account
QuickBooks Online uses the Undeposited Funds account as a temporary holding account for payments received from customers before depositing them in the bank. Also, there's no option to reconcile the undeposited funds account because its not a real bank account.
That being said, you can remove the duplicate sales receipt from your records by deleting it. Let me show you how:
- Go to Accounting, then Chart of accounts.
- Type Undeposited Funds in the search box.
- In the Action column, click on View register.
- Select the duplicate sales receipt, then hit Delete.
- Click Yes to confirm.
I've included this article to learn more about the Undeposited Funds account: What’s the Undeposited Funds account?
You can also use this link as a reference in using the Undeposited Funds account in QuickBooks Online.
Leave a comment in this thread if you still have other concerns about sales receipts and undeposited funds account in QuickBooks. We'll be here to help. Take care and have a good one.
