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Mav3r1ck
Level 1

QuickBook POS Desktop Backup Issue

Hello, I am running into an issue when trying to make a backup of QuickBooks. The issue is that QuickBooks is stating that I need Excel installed in order to make a backup and I do not have Excel nor a use for it. Is there any other possible ways I can take a backup?

 

 

3 Comments 3
GlinetteC
Moderator

QuickBook POS Desktop Backup Issue

I love to help you, Mav3r1ck.

 

QuickBooks doesn't require Excel to be installed to make a backup. QuickBooks has its own backup feature that allows you to create backups directly within the software.

To ensure I can offer the most accurate solution to you, can you provide the screenshot of the error? This information can be crucial in troubleshooting effectively and allows for a more precise analysis of the issue.

 

I'm looking forward to your reply.

Mav3r1ck
Level 1

QuickBook POS Desktop Backup Issue

Glinette,

 

Thanks for your reply, this is the error I am seeing when trying to export data out of QB POS. As QB support will be ending in Oktober, I am trying to get any data out of QB possible such as inventory lists.

 

 

Thanks!

AbegailS_
QuickBooks Team

QuickBook POS Desktop Backup Issue

Thanks for providing a screenshot, @Mav3r1ck.I'm here to help you fix this.

 

Ensuring you have backups of your files is important to protect against accidental data loss. To resolve this issue based on the error message that you encountered, I recommend installing Microsoft Excel if it's not already installed on your computer. 

 

If you have already installed Excel and the issue persists, I suggest reaching out to our Microsoft Team Support for further assistance. They have the expertise to troubleshoot the problem and provide you with a solution tailored to your specific setup. 

 

Let me know if you have any other questions concerning data management. I'm always here to help you.

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