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APro05
Returning Member

Accepting contactless payment in Quickbooks Online

My business would like to accept contactless / chip card payments using Quickbooks Payments and Quickbooks Online. Unfortunately, I understand the only way is to use the Quickbooks Card Reader which only works with GoPayment, an app for mobile devices. 

 

The workaround is to create invoices in Quickbooks Online installed on a PC, then search for the customer/invoice on a second (mobile) device and accept the payment. This two-step solution wastes a lot of time. Is there a better way?

3 Comments 3
JoesemM
Moderator

Accepting contactless payment in Quickbooks Online

Currently, the method you mentioned (creating invoices in QuickBooks Online on a PC and accepting payments via GoPayment on a mobile device) is the main approach for processing contactless and chip card payments using QuickBooks Payments, APro05. I’ll provide details on other options so you can process payments more conveniently.

 

I understand that the workaround suggested can be quite time-consuming, so I recommend sending your feedback to our Product Development team. Sending feedback is a good step as user inputs can be crucial in shaping future updates. The more users voice their needs for a more integrated solution, the more likely it will be to prioritize such enhancements.

 

Here's how:

 

  1. Go to the Gear or Settings icon and select Feedback.
    1.PNG
  2. Enter your comments or product suggestions.
  3. Click Next to submit feedback.

 

In the meantime, you might want to explore third-party applications that provide similar services and are compatible with QuickBooks Online. To find some of these apps, I can assist you through our App menu:

 

  1. Go to the Apps menu.
  2. Select Finds Apps.
    1.PNG
  3. Search for an app on the Find Apps to streamline your work field or click Browse Category to find a suitable app that works best for you.
  4. Once you have found an app, click it and select Get App Now.

 

Additionally, I'll be including these references that will guide you in accepting payments and checking if it's deposited into your bank account:

 

 

If you have any questions about accepting payments or anything else related to QBO, please reach out to me. I'm here to help. Have a great day!

Chrea
Level 6

Accepting contactless payment in Quickbooks Online

@APro05 

What kind of business do you run? A field service company or else?

APro05
Returning Member

Accepting contactless payment in Quickbooks Online

A brick and mortar retail store, basically. We are a photo lab / fine art printing company doing BtoB and retail transactions. 

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