On QBDesktop, I applied a discount to an invoice when I received an underpayment for that invoice.
On a different invoice (for the same customer), the same discount is appearing, and is reducing the amount of the invoice owed in receivables. I have gone every way around both invoices to see if I accidently set the discount up as "fixed", but cannot find that I did.
I need to delete the discount from the UNPAID second invoice.
ALSO~ Is there a way to generate a report that shows ALL the discounts applied to invoices for a specific time frame? TIA Eliz
My company bills customers on SHIPPED weights, and we are paid based on their RECEIVED weights, which almost always results in overpayment or underpayment of the original invoice. IF the payments are received outside of the month the invoice is created, I am not allowed to adjust the original invoice.
Therefore, I am currently creating a NEW invoice in the amount of the overpayment (we do NOT refund or hold as credit) referencing the original invoice number. That way I am able to apply the overpayment and it does not show as unapplied funds.
In the instance of an underpayment, I am applying a discount to the original invoice at the time of payment.
Our old accounting system utilized credit and debit memos. Is there a better way on QBdesktop to handle these situations? TIA Eliz