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flowmaster5
Level 1

I started using Quickbooks payments two months ago. I have been charged the fees for the incoming payments but i have yet to receive any of them.

 
2 Comments 2
GraceC
QuickBooks Team

I started using Quickbooks payments two months ago. I have been charged the fees for the incoming payments but i have yet to receive any of them.

Hello there, @flowmaster5.

 

QuickBooks Payments charges a fee each time you process a transaction. The processing fee depends on the payment method that you'll use.

 

You can check this article to know the fees per payments: What are the fees for QuickBooks Payments?

 

For future reference, I've included an article you may want to read in any of your available time: How to understand your subscription rates and charges.

 

Let me know if you have any other questions. It'll be always my pleasure to help.

Fiat Lux - ASIA
Level 15

I started using Quickbooks payments two months ago. I have been charged the fees for the incoming payments but i have yet to receive any of them.

@flowmaster5 

You should contact the Payment Support to resolve it immediately

https://quickbooks.intuit.com/learn-support/en-us/payments/contact-payments-support/00/376458

 

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