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CarolynD2024
October 16, 2024
Question

how to disable payment process checkbox when receiving credit card payment

  • October 16, 2024
  • 8 replies
  • 79 views

is there a way to disable the payment processing box from always being checked when recording a credit card payment.  we do not use the intuit merchant service integrated into QB.  We only use QB to record payment receipt.

    8 replies

    Morgan_B
    Morgan_BQuickBooks Team
    QuickBooks Team
    October 16, 2024

    Good morning, CarolynD2024.

     

    Thanks for joining us here in the Community. I'm happy to walk you through the process to disable the payment processing box in QuickBooks Online.

     

    This can be done in just a few steps. Here's how:

     

    1. Click the Gear icon in the top right corner.
    2. Go to Account and Settings.
    3. Select the Payments tab.
    4. In the Payment Methods section, remove the credit card or ACH.

     

    You can also delete the credit card payment through the Payment Methods page. In the credit card section, select the Make inactive option under the Actions column.

     

    The following article provides additional info about editing company settings in QuickBooks Online.

     

    By following the steps listed above you'll be able to turn off the option for credit card processing. Please feel free to drop a comment below if you have any other questions.

    B
    barbwarn
    November 14, 2024

    The instructions below DO NOT WORK!! I DO NOT and WILL NOT use QB payment processing. It is a major inconvenience to have to UNCHECK the Payment Processing box EVERYTIME I check credit card as payment method!! Quickbooks is trying to become a credit card processing company that I do not choose to be a part of. How can the box be disabled? Do any of the quality control people check changes before they are implemented? Maybe ask for customer trials before doing a blanket change?

    T
    Tired21
    January 4, 2025

    I don't know when it was added to my QB desktop but every time I take a check I have to uncheck that box. How do I get rid of that?  It was not there for me until this week.


    I just discovered I could turn off that box by clicking on check instead of echeck.  You might have to do it several times to get it to stay off, but it seems to work.

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