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Level 7
October 16, 2018
Solved

How to setup Ship Via methods?

  • October 16, 2018
  • 3 replies
  • 13 views

Trying out Quickbooks Online Plus. Where do I set up "Ship Via" methods? Such as UPS Ground, UPS 2-Day, FedEx Ground, DHL, USPS, etc.

I've started testing out some other stuff, but now I am trying to enter an Invoice and would like the "Ship Via" field to have a drop down box to select.

Best answer by vpcontroller

Currently, in QBO "Ship via" is an open text field so there is no way to create drop-down fields for shipping type.

But, it's a great idea. I know many users are asking for this feature. Send them your feedback > Gear (upper right corner) > your company > FEEDBACK.

3 replies

vpcontroller
Level 7
October 16, 2018

Currently, in QBO "Ship via" is an open text field so there is no way to create drop-down fields for shipping type.

But, it's a great idea. I know many users are asking for this feature. Send them your feedback > Gear (upper right corner) > your company > FEEDBACK.

Level 7
October 16, 2018
Thanks very much. Even if I don't end up using Quickbooks in the end, I'll definitely leave them feedback.
December 14, 2020

Hi! 

I have been trying to figure this out and it looks like I finally did :) 

If I am understanding you correctly- It looks like you are wanting to set-up options in a drop down list for via ship info. Here are the steps I did and it worked.

 

List

Customer & Vendor Profile List 

Ship Via List 

(Create new shipping method or deactivate shipping method)

 

Hope this helps!

May 8, 2024

Has anything been done with this yet?    How do we know customers UPS/FedEx  Account numbers?   Moving from Desktop to Quickbooks.

 

AlverMarkT
Moderator
May 8, 2024

Hi, @eeikb. I appreciate you for joining the thread. 

 

As of posting, the drop-down list for the Ship-via field in QuickBooks Online (QBO) isn't available yet, and you'll need to enter the info manually when creating invoices. However, I can provide further guidance on storing shipping carrier account numbers. 

 

Once you've toggled on Shipping from your sales settings, you can manually enter shipping information within your customer's invoice. However, storing the shipping carrier account numbers isn't directly available within the customer's invoice. You can consider utilizing custom fields, or notes features from the Customer page info as a workaround. Here's how: 

 

  1. Go to Customers & leads. Then, Customers.
  2. Select a customer to store the shipping account number. 
  3. Click on Edit.
  4. If you're using Simple Start, Essentials, or Plus, utilize the Notes box from the Notes and attachments section to enter the customer's shipping account number.
  5. If you're using Advanced, scroll down the Custom fields section. Then, enter the customer's shipping account number.
  6. Hit Save.

 

Alternatively, you can consider looking for a third-party app to integrate with QBO that supports multiple shipping methods and can help you save time copying and pasting customer details into your shipping system. You can find one from the apps page within QBO. 

 

  1. In your QBO account, go to Apps.
  2. Select Find apps.
  3. Type in keywords like "shipping" or choose Browse categories.

 

For future reference, let me add this article to customize how your printed invoices appear: Customize invoices, estimates, and sales receipts in QuickBooks Online

 

We'll be here in the Community if you have further questions about entering shipping information in invoices in QBO. We're committed to offering ongoing support. Take care.