I started using the Bank feed without reviewing how to do it. Now I have a bunch of transactions with UNDO listed under "action". Under what circumstances does this show up as the "action" and what exactly should I do?
I can share some information about the Banking tab, @REB46.
When you connect your online banking accounts in QuickBooks Online (QBO), it will automatically download all of your bank transactions from the last 90 days (or more) into the Bank Feed.
All these download transactions can be seen from the For Review tab. You’ll use this tab to review and add the transactions. This is where you either set a category, find a match, record it as transfer, or record it as credit card payment.
After reviewing your transactions and categorizing them to the appropriate accounts, they will display in the Categorized tab.
If you click the Undo button under the Actions column, the transaction will be moved back to the For Review tab. This is where you can edit the transaction or remove it from the account.
If there are transactions that are not required in your account, you can click on the Exclude button. After that, you can now find them in the Excluded tab.
I clicked 'undo' on 5 transactions which had been incorrectly classified. They now appear in the 'For Review' list, however when I try to re-classify them nothing happens? I get a blank screen with a small bank account summary on it, but the transaction remains in the 'For Review' list?