Is anyone else experiencing horrible customer service?

This isn't the kind of service we want you to experience, @info-wisewithwor.

I'd be glad to help you today. To verify, what specific question or issue are you having? It'll be great if you can reply in detail so we can take it from there.

I'm also adding our help content. It has our general QuickBooks Online topics with articles to guide you along.

I'll be on the lookout for your reply as I wanted to ensure you're getting the best help possible. Take care and have a good one.

@info-wisewithwor 

Any specific concern?