cancel
Showing results for 
Search instead for 
Did you mean: 
Frustrateduser2001
Level 2

Projects not showing all labor

I have been having an issue with Projects not showing all labor in the Labor Cost section.  This has been going on since I started using QB Time and QBO.  There have been two case numbers regarding this 15103018080 and 15101045458.  I received an email that the case has been resolved.  It looks like my labor costing is showing up on the most recent projects, but the previous projects do not have all of the Labor Cost.  I have a job that had 5 employees working on the same project and only one person's labor appears.  Is this going to be fixed?  

Does anyone else see that projects are showing all of their labor going into the project?

 

2 Comments 2
Sherrie_F
QuickBooks Team

Projects not showing all labor

Hello there.

 

I understand how significant it is for you to get this fixed quickly. No worries, let me assist you with this and make everything clear.

 

Upon checking here, the investigation about labor not showing in projects has been marked as closed. In this kind of situation, adding time to a project, please be sure to select "add work details" and this area select the customer and project to ensure that the time is attributed to that project.

 

If you're still experiencing the same issue, I suggest contacting our QuickBooks Support Team once more so they can further sort this out and assist you promptly using their tools.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company account.
  2. Look for the Help icon.
  3. Click the Search tab and select Contact us.
  4. Provide a summary of your concern and click Continue.
  5. Choose a way to connect with us. You can either choose Chat with us or Have us call you.

 

Additionally, here's an article you can check out for you to be able to track your project's profitability: Manage projects in QuickBooks Online (QBO).

 

If you have any further queries managing your projects or anything else about QuickBooks, let us know by leaving a comment below. We're always here to assist you 24/7. Have a good one.

Frustrateduser2001
Level 2

Projects not showing all labor

I already spoke with someone from QBO support and they suggested that I put a note on the community page. 

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us