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I have been having an issue with Projects not showing all labor in the Labor Cost section. This has been going on since I started using QB Time and QBO. There have been two case numbers regarding this 15103018080 and 15101045458. I received an email that the case has been resolved. It looks like my labor costing is showing up on the most recent projects, but the previous projects do not have all of the Labor Cost. I have a job that had 5 employees working on the same project and only one person's labor appears. Is this going to be fixed?
Does anyone else see that projects are showing all of their labor going into the project?
Hello there.
I understand how significant it is for you to get this fixed quickly. No worries, let me assist you with this and make everything clear.
Upon checking here, the investigation about labor not showing in projects has been marked as closed. In this kind of situation, adding time to a project, please be sure to select "add work details" and this area select the customer and project to ensure that the time is attributed to that project.
If you're still experiencing the same issue, I suggest contacting our QuickBooks Support Team once more so they can further sort this out and assist you promptly using their tools.
Here's how:
Additionally, here's an article you can check out for you to be able to track your project's profitability: Manage projects in QuickBooks Online (QBO).
If you have any further queries managing your projects or anything else about QuickBooks, let us know by leaving a comment below. We're always here to assist you 24/7. Have a good one.
I already spoke with someone from QBO support and they suggested that I put a note on the community page.
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