Solved

Disappearing Memorized reports - FIXED

Forum|Forum|5 years ago
May 24, 2021
8 replies
27 views

Just spoke with an agent today (Mon 5/24) who was able to direct me to the update that fixes the problem of being unable to access memorized reports.

Apparently an update/patch completed in the last several days will do it (R6)

if you are having this issue -

got QB -

click "help"

"contact us"

"contact us" again

describe problem briefly and click "lets talk"

choose "get a call"

and give the info/confirm.

You will get a call back and hopefully get the R6 patch to fix things!

Praying it works for all out there that have been trying to get this taken care of!

Sue

QuickBooks Desktop

Best answer by Rose-A

Hey there, Susan123.

I appreciate the details you've provided and for sharing the steps to resolve the issue. The information you posted will definitely help other customers who may have the same concern.

You may want to bookmark this link: Resource Hub. This will provide you with resources and videos about managing your QuickBooks Desktop account, income, expenses, inventory, and running reports.

Additionally, in case other users need help with customizing and memorizing the report they can visit this write-up: Customize reports in QuickBooks Desktop.

Keep me posted if you have any other questions. Have a great day!

Rose-AAnswer

Level 10

Hey there, Susan123.

I appreciate the details you've provided and for sharing the steps to resolve the issue. The information you posted will definitely help other customers who may have the same concern.

You may want to bookmark this link: Resource Hub. This will provide you with resources and videos about managing your QuickBooks Desktop account, income, expenses, inventory, and running reports.

Additionally, in case other users need help with customizing and memorizing the report they can visit this write-up: Customize reports in QuickBooks Desktop.

Keep me posted if you have any other questions. Have a great day!

P

Pam11_2

I have R6 and still I am missing my memorized reports.

D

DavidChB

P.S. I am running QuickBooks Desktop Mac 2021.

I thought I was posting in a Mac discussion thread but I see that you recommend a repair tool for Windows?

Thank you,

David

I now see that the problem is that all my Memorized Reports are there but there is a latency in accessing them.

If I highlight a report, a generic screen appears with no data in it, but if I double-click the report, the report with all the data appears.

I don't remember this latency occurring before, but at least I have all my Memorized Reports.

David

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