Why did my expense entry get split ? How do I fix this?

Let's make sure your charges are accurately assigned to your chosen category and classes, carolann.

In QuickBooks Online (QBO), you can create a bank rule that automatically categorizes transactions for you. However, if you want to manually categorize your transactions, you can turn the suggestions off. Here's how:

1. Go to Transactions and choose Bank transactions.
2. Click the small Gear icon beside the Export to Excel button.
3. Uncheck the Enable suggested categorization box.
   
   
   
   
   

Then, we can also review the mapping of your bank rules so that the QuickBooks fees are designated to the appropriate classes and categories. Please refer to the steps below:

1. Click the Gear icon and choose Rules.
2. Select the rule and tap the Edit button below the ACTIONS column.
3. Review the setup of your rules. Check the Category account and Split details. Make sure the right Class is selected.
   
   
   
   
   
    
   
    

Additionally, I'd also appreciate it if you could provide us a screenshot of how your rules are set up so that we can further check.

If you have more questions about setting up bank rules, carolann. Just tap the reply button below, and I'll circle back to you.

Let me share some information about splitting entries in QuickBooks Online (QBO), Mattsdugout.

If you are referring to splitting of your purchases is showing "split" on the report, this happens when the transactions have multiple line items. This is the reason why the freight or shipping items are showing as split when running the Transactions List by Vendor or Transactions List by Date report. This report will combine the total amount of your expense transaction. You can consider running these reports to show the list of your expense transactions.

You can also run the Transaction List with Splits report that'll show split transactions. Here's how to pull up this report:

1. Go to Reports on the left side menu. 
2. Type Transaction List with Splits in the search bar.
3. Change the Report period.
4. Click on Run report.

However, if you're running the Transaction Detail by Account report, it'll show you each amount of the accounts or items used to the transaction. That the reason you'll not see the split transactions. Feel free to visit our Expenses and vendors page for more insights about managing your expenses in QBO.

I'm just one click away if you need a hand with customizing your reports or any QBO related. I'll be here to ensure your success. You have a good one.