Register QB Pro 2012

Hi Roy,

I hope you have a good day today even if you have a concern with your QuickBooks. I appreciate your effort in registering your QuickBooks and contacting our Support teams. I'll share information about to the issue you are dealing with.

We can no longer provide support for the retired version of QuickBooks 2012. Additionally, we have discontinued QuickBooks Desktop products in South Africa. Those are the reasons why our Support teams are no longer able to assist you in reactivating your QuickBooks.

What we can offer you is our QuickBooks Online products. You can sign up for a plan to start over. I'm sharing some references about entering historical transactions from your bank statements to speed up work.

Signing up for a QBO plan:

1. Follow this link: https://quickbooks.intuit.com/za/
2. Choose Buy now or Free 30-day trial.
3. Click the switch for Monthly or Annual billing.
4. Select By now or Free 30-day trial on the plan you want.
5. Continue the steps by following the on-screen instructions.

About connecting your bank account and adding your transactions, you can refer to this articles:

• Connect bank and credit card accounts to QuickBooks Online - You can do this first. Then, just upload the missing transactions.
• Manually upload transactions into QuickBooks Online

Feel free to contact us in this thread if you have any other questions about QuickBooks or how to get started again. We are just here to help you.

@RoyLNewton-Barker 

Which QB Desktop country version did you use? US or UK version?

You can buy a newer one time license to upgrade your version if required.

I have a very basic accounting need and have been using QB Pro 2008 for the past 15 years.
I have just reloaded the software onto a new desktop and have been fully functional as before.
Now the message at login is requesting registration of the software.
How do I go about this ?
I am based in South Africa.

@barryduplooy 

Do you have QB Desktop UK version? You have to chat their Support in the UK to ask the activation code. Otherwise, you may need to purchase a newer version to upgrade your version.

Yes - it is a UK version
The number I have for support UK gets an out-of-service response
Do you have a current number for me ?

Dial this one

[Removed]

Hello there, @barryduplooy. 

I appreciate your patience regarding this matter. You may visit this article to connect with one of the experts from the QuickBooks Desktop Support Team to help you achieve your goal: Contact QuickBooks Desktop Support. You can scroll down through the article and see their contact information.

Or directly utilize this link: https://quickbooks.intuit.com/learn-support/en-uk/contact. Select the product and type your question.

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT.

I'm adding this article you can use in the future: Fix activation, license, and product numbers issues.

Feel free to drop by the Community whenever you have further concerns about your QuickBooks Desktop account access. I'll be around to answer them. Stay safe!