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KENGO YAMADA
Level 1

We use Approvalmax synchronizing data with QBO, but we cannot select tax codes at AMAX side suddenly, whereas all other codes such as GL account / Class are synched.

when we put the cursor into Tax code area it shows "Empty". We used to see the selection of codes registered at QBO.
1 Comment 1
LeizylM
QuickBooks Team

We use Approvalmax synchronizing data with QBO, but we cannot select tax codes at AMAX side suddenly, whereas all other codes such as GL account / Class are synched.

Hello there, KENGO. I'm chiming in to share some details about how syncing transactions works in QuickBooks Online (QBO).

 

We know how important it is to get your data in sync in our program. However, QuickBooks depends on the information provided by your third-party application. We suggest contacting the third-party app's support for this concern. They can help you check your setup and pinpoint the root cause. 

 

I've added these links below about importing and exporting data in QuickBooks:

 

 

You can return here anytime you need assistance managing your data in QBO. I'm always around here to help.