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April 30, 2021
Question

Is there an issue with processing payroll today?

  • April 30, 2021
  • 1 reply
  • 4 views
Direct Deposit did not process for my employees and I need to know if I need to write checks

1 reply

Ami_D
Level 1
April 30, 2021

Hello @usertravis-high. I'm glad you joined us in the community to discuss this. We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of your employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today. So, there is no need to cancel payroll or write paper checks. 

 

We know how critical each paycheck is to your team.  This is, even more, the case in our current environment.  Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.