Overtime is not calculated correctly

[PII Removed] is primarily a residential service and repair contractor.  I employ union workers who are paid at various hourly rates depending on the job to which they are dispatched (commercial or residential). QuickBooks calculates regular overtime and double time using the highest hourly rate worked in a pay period. This results in systematic payroll errors that I have had to manually correct every pay period for almost a year.

The link below shows the latest documentation that clearly demonstrates the miscalculation.

https://drive.google.com/file/d/1HEt_XmmmbHltLmV8qRkHE7TAq5G4JUrd/view?usp=sharing

For the third time, I am formally requesting immediate escalation to engineering and executive leadership