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April 30, 2021
Question

Payroll is showing processed, but it did not process.

  • April 30, 2021
  • 1 reply
  • 2 views
No text available

1 reply

Kristine Mae
Moderator
May 1, 2021

Hi there, Sarah Nichols1.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today. We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

 

Let us know if you have other concerns. We're around to help you. Take care!