Unable to submit payroll

Hi there, @kathy70.

We've received reports from QuickBooks Online (QBO) users being unable to submit payroll, and I've come across an ongoing investigation (INV-31645).

In the meantime, I highly suggest contacting our Customer Care Team, so they'll be able to add you to the lists of the affected users. Rest assured that our product engineers are currently working to resolve this matter. We'll be able to keep you updated once the resolution is available. You'll also receive a notification from us through the email associated with your Intuit account about the status of the investigation.

Here's how to contact support:

1. Go to the Help menu, then click Contact Us.
2. Provide the INV number in the description field, then click Let's talk.
3. Choose either Start Messaging or Get a callback.

When you are able to submit payroll, you can read through this article link to view and generate commonly used reports in your online payroll account: View and print payroll reports. 

Please leave a reply below if you have additional questions. I'm always here to help.