The paycheck history report is broken down into sections1.Pay2. Other Pay 3. Employee Taxes4. Employee Deductions5. Employer Taxes16. Company paid contributions7. Time Off Am I correct that the paycheck history report is broken down into 7 sectionsDoes the employee have a report on Workforce App that shows these same exact 7 sections Vacation shows as a unique pay type in section 1. And vacation balance shows up in section 7. Eureka hours show up as a unique pay type in section one but Eureka balance shows up under the collective heading “PAID TIME OFF” in section 7. How can I make Eureka hours show up as its on unique line in section 7 I paid a person 16 bereavment hours and that shows up in section 1 but shows as negative balance in section 7. Why? As previously discussed we reward employees that have good attendance with " Eureka Hours ". These are not accrued but manually added in TIME at the end of the quarter for good attendance. Eureka hours were setup in the Time as PTO code. The employee can request Eureka hours whenever he want s on the workforce app. Eureka hours were also setup in PAYROLL as an additional hourly pay and as a Time OFF policy. But I have never been able to get PAYROLL to reflect what is happening in TIME. I have called and put questions on this community only to receive conflicting answers.

L

LDO

Question

Unique PTO acts different

Forum|Forum|1 month ago
May 12, 2026
1 reply
3 views

The paycheck history report is broken down into sections

1.Pay
2. Other Pay
3. Employee Taxes
4. Employee Deductions
5. Employer Taxes1
6. Company paid contributions
7. Time Off

Am I correct that the paycheck history report is broken down into 7 sections
Does the employee have a report on Workforce App that shows these same exact 7 sections

Vacation shows as a unique pay type in section 1. And vacation balance shows up in section 7.
Eureka hours show up as a unique pay type in section one but Eureka balance shows up under the collective heading “PAID TIME OFF” in section 7. How can I make Eureka hours show up as its on unique line in section 7
I paid a person 16 bereavment hours and that shows up in section 1 but shows as negative balance in section 7. Why?

As previously discussed we reward employees that have good attendance with " Eureka Hours ". These are not accrued but manually added in TIME at the end of the quarter for good attendance. Eureka hours were setup in the Time as PTO code. The employee can request Eureka hours whenever he want s on the workforce app. Eureka hours were also setup in PAYROLL as an additional hourly pay and as a Time OFF policy. But I have never been able to get PAYROLL to reflect what is happening in TIME. I have called and put questions on this community only to receive conflicting answers.

Workforce Payroll

K

Kurt_M

QuickBooks Team

Discrepancies in Eureka Hours and bereavement balances often stem from mapping issues between QuickBooks Time and Payroll. To maintain accurate records in 2026, policy names need to align perfectly across both systems.

While the Paycheck History report features seven sections, the QuickBooks Workforce App condenses this information and keeps Section 7 (Time Off) as a separate category. If your Eureka hours are grouped under PAID TIME OFF, they are likely mapped to a default category. To fix this, create a custom policy specifically named Eureka Hours in your Time Off settings. If you do not do this, QuickBooks will continue to aggregate these hours under the generic PTO heading.

For more details, refer to the Create a custom time off type section in this article: Create and manage custom time off types in QuickBooks Online Payroll Premium or Elite.

A negative bereavement balance typically indicates an accrual mismatch. If you pay hours from a zero balance, the system withdraws the time and creates a negative result. Since bereavement usually does not accrue, set the policy to Unlimited or manually adjust the starting balance before running payroll.

Adjusting this balance is crucial for maintaining an accurate record within the program. Since the system treats Paid Time Off as a bank of hours, running payroll with a zero balance forces the software to record borrowed time, which triggers the negative balance.

Moreover, standardizing these names ensures a synchronized data. When policy names match exactly, the Workforce app will display Eureka Hours as its own line item in Section 7, matching the earnings shown in Section 1 and providing the transparency your employees expect.

If you have other questions about QuickBooks, please click the Reply button.

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