Can i delete a payment?

Hello, Eamonn. I'll help you delete a payment in QuickBooks Online (QBO).

Yes, you can delete a payment. However, the process differs based on how it was recorded in QBO.

If the payment comes from the bank feed, we can exclude it by following these steps:

1. Go to the Transactions menu.
2. Proceed to the Bank transactions section.
3. Select the For review tab.
4. Find the payments, check the box next to it, and select Exclude.

For vendor and customer payments, here's how:

1. Select Transactions from the left menu.
2. Go to the Chart of accounts.
3. Locate the account and click the View register.
4. Click on the transaction, then choose Delete.
    

Additionally, to keep track of your income and expenses for accurate financial reporting, I'd recommend categorising your bank transactions.

If you have further questions and concern about deleting a payment in QBO, please let us know. We're always here to help.