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Question

Logging in on a laptop

Forum|Forum|3 years ago
August 25, 2022
1 reply
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When logging in on my laptop, it comes up with We are fetching your data, and just stuck on this for hours

QuickBooks Self-Employed

Level 14

Hello Honey Home,

Welcome to the Community page,

Please can you try clearing your cache and cookies to all time, close the browser down, reload it and try log in again.

Honey HomeAuthor

Have done that but still the same once logged in

Level 14

Hi Honey Home, does the same thing happen when you try on a different when browser? Can you also try in an incognito private window too does the same thing happen in there. You can access this by pressing Ctrl + Shift + n in Google Chrome or MS Edge.