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August 15, 2020
Question

My account balance keep showing a negative balance. Please help me rectify this problem?

  • August 15, 2020
  • 1 reply
  • 5 views
No text available

1 reply

Level 4
August 16, 2020

Hello there, @ikiralotcrafts.

 

There are possible reasons why it's showing a negative amount. The first one is that the opening balance when you set it up is incorrect. Another reason is that there may be duplicate transactions.

 

If you didn't enter an opening balance the time you set it up, you can create a journal entry to add it. Please check this article to know more about what to do if you didn't enter an opening balance in QuickBooks Online.

 

Additionally, let's review the account to see if there are duplicated transactions. If so, you can delete them since they can also result in discrepancies.

 

I've added some of the links you can check for more details:

I'll be here if you need anything else. Wishing you all the best! Take care!