Sales & Customers

Hello team, I RECEIVED THE BILL FORM MY INTERNATIONAL DELIVERY COMPANY, ONE BILL IS DELIVERY SERVICE AND ANOTHER BILL IS PRODUCTS CUSTOMS DUTIES INVOICE.  I NEED TO MAKE INVOICE TO MAKE A PAYMENT.  1 , I NEED TO MAKE AN INVOICE TO THE DELIVERY SERVICE, RIGHT? "CREATE INVOICE  FROM HOME PAGE"2 HOW ABOUT THE CUSTOMS DUTIES INVOICE? HOW DO I DO THAT ? CREATE INVOICE  FROM HOME PAGE?' THANKS

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Because no invoice is received for auction fees (they are listed and automatically deducted from vehicle sale price on invoice, there is never a separate expense match for the fees.

We tried everything. We read everything about this problem. It seem Quickbooks don't care about the problem. We are clearly not the only one in the world facing this problem.  Almost of the time the system return an error when sending an invoice to our customer emails. Please verifiy customer email bla bla.  Honestely this problem is insane. I think is time for exploring another accounting system provider. 

Ongoing issues with creating an invoice and recording payments. When creating invoice it shows as paid instead of balance owing. Other invoices won't save the info when updating payments. It will continue to show a balance. This started about 3 weeks ago and I cannot figure out why.

This is actually a deal-breaker, I have a multitude of invoices to create but cannot get past the currency selector.  The options I have access to are rather ridiculous, USD is not among them so I have to scroll down - but the scrollbar only scrolls beyond the top options intermittently.  If I cannot easily select USD I have no use for QBO

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This problem has been going on for 2 months and I can not fix it by refreshing the invoice page. I will enter the product but the description/ amount/ etc do not fill in as usual. If I want to save the invoice, a prompt comes up to enter a product because the product I selected actually got cleared during the attempt to save.This happens randomly (other times, creating an invoice with the same product will work just fine). I have figured out to go to the individual customer and click invoice there. Usually the page will need to be refreshed first and then it works. It's annoying as these are a lot of extra steps to take while the customer is waiting.

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I have two payments through quickbook payments that are listed as "on hold" for one since January and also one recent that says declined/rejected but both of which have been deposited in my bank account but quickbooks does not recognize the payments so I am not sure how to balance the payments?! any suggestions?

I have a US customer that I invoiced USD253 (CAD 354).  When they paid me it arrived in my CAD bank account converted to CAD320 (USD 233).  I want to mark the payment as fully clearing the original USD 253 amount and record the difference as an exchange gain/loss.

Invoice created with inventory item details. Appears as a cost of goods sold. Actually, from profit and loss, COGS is double clicked for details. List appears. Double clicking it reveals that Invoice with inventory item appears as COGS. 

I have an old payment in a customer's account that should have been applied to an old invoice (over 120 days).  How do I match the two without getting the 90 day warning message, or should I worry about the message at all?

can you send multiple invoices to a customer at one time?  Maybe in a batch?

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Can this be done?  (American site i have seen it) Canadian Online for some reason does not have this option.

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