Sales & Customers

I am not able to create an invoice.

Also now I can’t search per item on the invoices search. It’s so hard to find invoices now. I can only search by invoice number or customer name

Je suis commis comptable et j’ai un problème au niveau du montant des ventes en réel sur Quickbooks en ligne. Sur Quickbooks en ligne le montant total des ventes est de 49453,55 $, tandis qu'après avoir calculé manuellement avec Excel nous sommes arrivés à un montant de 27650,86 $. Où peut être situé le problème en me donnant les étapes à suive pour identifier l’erreur. Par suite, donner la solution pour régler cet écart dans les chiffres réels versus Quickbooks.

Something new popped up when generating the Customer Aged Summary today. Beside the name of some of the customers is a number in brackets. This has never happened before and it is not beside all customer names. Can anyone tell me what is happening here?

No text available

We are trying to send an automated legal notice of non-payment to overdue customers.1) We are not sure if there is any feature, apart from the automated "Reminders" feature available in QB to send such "Reminder / Notice".2) Assuming there is no other way, the issue is we need to include additional customer email addresses (say a legal email address) when sending such a notice / reminder, but not for the monthly customer invoice. Our understanding is that QB uses the same email addresses for such reminders that have been set up for sending the usual customer invoice (which does not include the additional legal email address and ideally, we don't want to send the original customer invoices to the legal address since invoices are sent in the normal course of business). Is there a way we could add additional customer email address only for such reminders?Thanks in advance. 

He wants the total of all his invoices and his payments

I emailed the invoice and then deleted it by mistake. Can I find it again?

I have a client who had historical Billable expenses that I need to clear out. Is there a quick way to do this?

Le trait d'union est considéré comme un caractère spécial, mon client ne peut donc pas faire de paiement avec sa carte de crédit.

Since the new invoices came in (which are not user friendly at all), it doesn’t show me the outstanding total or the total paid. I’m trying to figure out how much income for the month of Sept and I would have to add all my invoices together.. that would take a long time as I have about 10-15 invoices daily. I have to be missing something here? Also, why change something that was working so well. 

Example: create new invoice > go to add an item under hours > option for service date has been removed.

When I am train to open an invoice onnmobile I am getting this error message

Is this a glitch in QuickBooks or am I doing something wrong?

No text available

ajjout d une colonne

No text available

No text available

I use an iPhone with iOS 26.

No text available

QuickBooks online, how can i turn off the reminder emails for one customer?

No text available

I don't know how to make a work order... some service industries typically follow a particular flow (in this case I'm referencing general contracting): Create ESTIMATE for prospective client --> prospective client accepts estimate --> WORK ORDER generated --> work completed --> INVOICE sent to client --> get paid --> produce RECIEPT The program is clearly missing a critical function. You have customers who have been begging for the function for the better part of 3 years... And before someone suggests it... No "delayed charge" is not a proper work around. No I will not integrate Jobber or some of the other incredibly pricey app. After a monthly fee for QBO I'm not forking over more money for an integrated app when the one I'm paying for already isn't cheap and SHOULD BE DOING IT. Stand up a scrum team and start implementing some of the most basic yet critical functions your customers have been begging for for years.  

How do I delete it?

How to add a cc email address to invoice