You can reach out directly to our live support team for a thorough examination of your automated password reset tool, @shatak. They can also assist you in resetting your admin password in QuickBooks Desktop (QBDT), @shatak.
Here's how:
- Click the Help menu.
- Select QuickBooks Desktop Help/Contact Us.
- Enter a brief description of your concern, and select Continue.
- Sign in to your Intuit Account, and select Continue.
- Select Chat with us or Have us call you.
Our live support team is available Monday-Friday, from 6 AM to 6 PM PT for Plus (Mac, Pro, Premier) users, and 24/7 for Enterprise users.
If you're working in multi-user mode and come across locked file errors or instances where certain activities can't be performed, refer to this article for solutions: Fix locked file errors in QuickBooks Desktop.
If you have any other concerns, please feel free to click Reply.