Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Question

could not turn on the Multicurrencies function because there is no home currency can be selected from the pull down menu

Forum|Forum|6 years ago
June 26, 2020
1 reply
20 views

No text available

QuickBooks Desktop

Fiat Lux - ASIA

Level 14

Which QB Desktop year version and Windows OS do you have? Did you encounter the same problem when opening a dummy file or a sample one?

Same problem for me.

Qb version 2020

I use window 10.

The agent ask me to pay course fee and then they can solve the problem.

Please help me.

Did you encounter the same problem when opening a dummy file or a sample one?

Hi Fiai Lux,

Thank you for your reply.

1) In Preset Sample file under QB : I can see multi-currencies.

2) The problem in open a dummy file : I CANNOT turn on Multicurrencies function.

I have used QB for many years. There is no problems in using the multi-currencies. I decided to buy the new QB 2020 last year for matching the window 10. As the concerted data file cannot be used in QB 2020 even though trying some suggestions from the agent to change the setting of customer name, I have no choice to open a new company in QB 2020 for new financial year. I found the problem that I could not set up HOME CURRENCY under the QB guideline step 1 : Turn on Multicurrency. Under step 1 # 4. There is no currency under the drop-down manual.

Is there any missed step before the Turn on Multicurrency?