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June 26, 2020
Question

could not turn on the Multicurrencies function because there is no home currency can be selected from the pull down menu

  • June 26, 2020
  • 1 reply
  • 20 views
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1 reply

Fiat Lux - ASIA
Level 14
June 26, 2020

Which QB Desktop year version and Windows OS do you have? Did you encounter the same problem when opening a dummy file or a sample one?

February 1, 2021

Same problem for me.

Qb version 2020

I use window 10.

The agent ask me to pay course fee and then they can solve the problem.

Please help me.

Fiat Lux - ASIA
Level 14
February 2, 2021

Hi Rebecca,

 

Thank you very much for your reply.

 

I would like to ask about the data damage of Company File.  Should it be problem of data damage under the following situation? Is there any missed step before the  Turn on Multicurrency for open a new company.

 

I tried to download the purchased QB 2020 in a new desk top thru the provided link and then set up a new company. 

 

Under the sample file of QB 2020 shows the multi-currencies. 

 

However, in the new set up company,  I found the problem that I could not set up HOME CURRENCY under the QB guideline step 1  : Turn on Multicurrency.  Under step 1 # 4. There is no currency under the drop-down manual. 

 

Thank you again

 

 


If the same error persists when creating a new file or opening the sample one, you have to reinstall QB on your machine. You may also consider to install the trial license of QBD 2021 and compare both of them later.