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January 8, 2022
Question

Quickbooks Premier Desktop will not open

  • January 8, 2022
  • 4 replies
  • 3 views

My quickbooks premier 2020 will not open.  Got Error 3771  Status code 11104

I tried everything i could think of.  Finally uninstalled and reinstalled and still will not open and now doesn't even give me and error.  Please help.  I have work to do this weekend and intuit pages are junk as far as help goes.  No phone or chat lines open from them even tho I pay for unlimited support.  Ugh

 

4 replies

Fiat Lux - ASIA
Level 14
January 9, 2022

Which Windows OS do you run?

cs1234Author
January 10, 2022

Hello Angela

I have done all the steps you have mentioned.  QuickBooks still will not start from the QB icon.  I have been double clicking my QBW file and then QuickBooks will open and seems to be working.  I must admit that I am starting to lose confidence in QuickBooks as a solid software.  After over 20 years of using it 

I do not have time to spend trying several “fixes”.  For the monthly price I am paying it should work seamlessly.

I have done all windows updates and all other programs are working as they should.  Maybe you could give me more detail on what windows issue you think it is.  That would give me my IT guy a place to start as I will be paying for this service by the hour.

Thank you 

 

Fiat Lux - ASIA
Level 14
January 11, 2022

@cs1234 wrote:

I have done all windows updates and all other programs are working as they should.  Maybe you could give me more detail on what windows issue you think it is.  That would give me my IT guy a place to start as I will be paying for this service by the hour.

 


@cs1234 

Do you want to outsource the IT service? If your IT guy isn't familiar with QB, you will pay their bill for nothing but trial and error.