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wollenberg-ryan
Level 1

I'd like to report a bug in the Android mobile app. When I'm in the profit and loss report page and click on a line, it doesn't go into transaction detail of the line

The online version of the app does this. I assume it's supposed to do it cause it would obviously be dumb if it didn't.

1 Comment 1
TrixieD
QuickBooks Team

I'd like to report a bug in the Android mobile app. When I'm in the profit and loss report page and click on a line, it doesn't go into transaction detail of the line

Hello there, Wollenberg. I hear your sentiments about the expected functionality between the mobile app and the online version. To clarify, the QuickBooks Android app is currently designed to provide a summary-only view of the Profit and Loss report, whereas the cloud-based version of QuickBooks Online is built for in-depth auditing.

 

This is due to how data is managed across platforms. The web version pulls live transaction details directly from your database. However, the mobile app uses a data snapshot to prioritize speed and performance. As a result, the drill-down option is unavailable in the mobile reporting interface.

 

You can leave a comment below if you have additional concerns. We’re here to help.

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