Is anyone having issues with the View statements feature when reconciling accounts? I've been updating for over a week and none of the bank statements are importing.

Hi there,

Glad to have you join the Community. QuickBooks is designed to help you streamline your accounting. I'll be happy to share more and help steer you in the right direction. 

Based on the details you've shared, I suggest clearing cache and cookies on your browser. Doing this helps with fixing most browser-related issues. You can do this by following the steps in this article: Clear Cache and Cookies. I encourage you to give this.

Feel free to let me know what happens. I'll be here in case you have other questions.

Thanks James, unfortunately this did not fix the issue, even after doing a manual refresh.  It still says to check back later.

Hi there. Thanks for confirming. At this point, I recommend getting in touch with our phone support team so they can share your screen and help get to the bottom of this ASAP . You can reach out by dialing 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST. Feel free to keep me posted on how you make out.

Hi James,

I checked one more time this morning before calling.  It appears the issue has been fixed and I was able to view all the statements and get the reconciliations completed.

Thanks for the help!

Hi there lmercer-graphite,

I'm happy to hear that your statements are correctly imported. If you have any other questions or need further assistance, feel free to reach out here.