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November 27, 2019
Question

When I view Account History in Chart Of Accounts transactions show as Increase/Decrease. Also credit balance liabilities show as positive. How to have it as debit/credit

  • November 27, 2019
  • 16 replies
  • 25 views
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16 replies

howie2Author
November 27, 2019

When I view Account History in Chart Of Accounts all of the transactions show in columns under Increases/Decreases. How do I instead have it read as debits/credits?

 

For example, a shareholder loan account that I've lent money to the company. This should show as a credit transaction to the shareholder account and a negative balance. However, in Quickbooks, it comes in as an "increase" and also a positive balance in the account history.

Level 8
November 27, 2019

Hello howie2,

 

It's great to have you join us again. I appreciate how QuickBooks Online's setup and terminology could be confusing. I'll work through this with you.

 

What terminology you're seeing in the account registers depends on what type of account you've got pulled up. For instance, some accounts will have terms such as charge/credit and payment or payment and deposit. A liability account uses the terms increase and decrease as you're noticing. At this time, there isn't a way to change those terms or input your own. I recommend you leave feedback about this through the Gear icon in your account.

 

Secondly, I hear what you're saying about the loan account and see how this could be counterintuitive. For these kinds of accounts, including credit cards, the amount will show as positive when there's money owed. A negative amount would mean there's been an overpayment to what's owed.

 

The increase in this case is an increase in the amount owed. The decrease means you owe less because you've made a payment. If you've set up the loan using steps such as those outlined in the following article, you should be good to go: Record a loan and its payment

 

We always love hearing feedback from our customers so we can continue to enhance QuickBooks Online and what it does for users like you.

 

I'm here should you need anything else!

Level 8
December 30, 2020

I absolutely agree with you . As a retired CA I would appreciate transactions expressed as Debits and credits. I certainly can painfully grind through the mentality that assets are plus and liabilities are minuses but what a pain!


Hi rick82,

 

Thanks for sharing your thoughts on this. I can definitely see how being used to certain labels when working with account registers and then suddenly working with different labels can take some getting used to. The best way to share this kind of feedback is by following the steps in this article: How do I submit feedback?

 

When you use that tool, the comments are forwarded to our product development team so they can learn the different things they can consider to make using QuickBooks Online even easier. Don't hesitate to share your thoughts!

 

Wishing you the best.