cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
barb-bergland-ca
Level 1

Does anyone know what to do when quick books won't open any tasks. I try clicking on bill or general Journal entry but nothing happens.

 
2 Comments 2
hondahonda
Level 1

Does anyone know what to do when quick books won't open any tasks. I try clicking on bill or general Journal entry but nothing happens.

It's happening to me too atm. I have no idea how to fix it and I can't even send a help message, it will let me type it but not send it. 

Trish_T
QuickBooks Team

Does anyone know what to do when quick books won't open any tasks. I try clicking on bill or general Journal entry but nothing happens.

Hi barb-bergland-ca and hondahonda,

 

Thanks for reaching out here.  Welcome!  It's important that you're able to accomplish your daily bookkeeping tasks, in QuickBooks Online without delay.  I'd be happy to help!

 

If you haven't done so already, I suggest clearing cache on your browser.  This will improve loading times and increase system performance. If you experience the same outcome, try another browser such as Safari, Edge, Google Chrome, Firefox, or a private/incognito window.  Should you require additional assistance, contact us, for further investigation from our end.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

Social Media: Facebook, Twitter, and Instagram.

Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Please feel free to reach out with any other questions.  We'd be glad to assist!


 

Need to get in touch?

Contact us