Change payroll date

Allow me to offer some insight into the payroll error that you have experienced, Richard96.

Some users have informed us that they're unable to run payroll due to the error described above. Our engineers are actively working on a permanent solution so that those impacted can get back to paying their employees smoothly.

We want to make sure you're in the loop on the investigation's progress, so please get in touch with our Payroll Team and subscribe to the notification list. You'll receive an email whenever there are updates on the investigation.

Feel free to check out each link below to explore the various payroll tasks available in each service, along with the links provided in each article:

• Advanced Payroll hub | QuickBooks Online
• QuickBooks Online Core Payroll | Resource Hub

We appreciate all your patience while we're working through this. Don't hesitate to visit the Community again for any QuickBooks concerns and questions. We'll get back to make sure everything is taken care of for you.

I don't really have time to go through the long-winded support process - I save that for when there is something really serious.

I will just run the payroll on the 15th and actually pay staff on the 9th. It will make no odds, other than to the bank rec which will sort itself out in due course by the 15th.