Hello there, Stuart.
You'll need to reach out to our Live support team during their support hours to ensure you get the assistance you need.
Our Live Support team is available during the following times:
- Callback Support: Monday to Friday, 8 AM - 6 PM
- Chat Support: Monday to Friday, 8 AM - 10 PM and Weekends, 8 AM - 6 PM
In the meantime, if you’d like, you can share your concern here in the Community space. We have experts who are more than happy to assist with any issues or questions you might have.
Feel free to let us know if there's anything else we can help you with.
