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Anonymous
Not applicable

My subscription upgrade is not working

My upgrade is not working
4 REPLIES 4
GeorgiaC
QuickBooks Team

My subscription upgrade is not working

Hi macleod1587-gmai, thanks for joining the Community - which QuickBooks plan are you attempting to upgrade from and to? :)

Anonymous
Not applicable

My subscription upgrade is not working

From the 9.99 to the 14.99 one 

Anonymous
Not applicable

My subscription upgrade is not working

From the 9.99 one to the 14.99 one it’s not updating on the app it keeps saying there’s a problem try again or contact. It’s been doing this since Friday 

GeorgiaC
QuickBooks Team

My subscription upgrade is not working

Thanks macleod1587-gmai, please call our support team on 0808 234 5337 or begin a chat here so that we can ensure this is updated successfully. :woman_technologist:

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