I keep getting various errors when trying to use both the app & website. They are in both the bank transactions (app) and expense / receipt processing. Who to speak to?

Hello there, @userjames2.

I appreciate the screenshots you've shared with us. Allow me to show you the troubleshooting steps you may perform before I'll route you to the best support team to check further about this issue.

You may want to consider checking the Transactions or Banking page using an incognito browser. This will disable saving the data when surfing, which means, it will not react to any data issues. If you can see that there's no error found, you can proceed to clear the browser's cache. If not, use another browser as an alternative.

However, if none of this works, I'd recommend contacting our Customer Care Team. They have special tools to verify your account and check further what has caused this issue. 

Here's how to contact them:

1. Go to ? Help and enter "I need to speak to a human."
2. Input your concern and choose I still need to speak to a human.
3. Choose how you want to be assisted.
4. Enter your details to be included in the queue.

Once you're connected with one of the representatives, you may share the error message or this post so that they will know what troubleshooting you've done. Also, mention to them that you've experienced this with the QuickBooks Mobile App and the website.

I've added this article for your future task when you're ready to match your transactions: Categorise and match online bank transactions in QuickBooks Online.

You're always welcome to tag my name in the comment section if you have other questions. It would be my pleasure to help. Take care.