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Is it possible to view emails that were sent with invoices and reminders?
Solved! Go to Solution.
Hello bmedlam,
Thank you for your post.
It is not possible to see this for transactions previously sent, however there is an option to Blind CC you into all emails sent and you can see them from your personal emails if needed.
This can be turned on by the following steps;
Go to the Gear Icon.
Select Account and Settings.
Select Sales on the left hand side.
There will be a section for Messages, you can then 'BCC' your email in and you will be included in future emails sent out.
Hope this has helped, Thank you.
Hello bmedlam,
Thank you for your post.
It is not possible to see this for transactions previously sent, however there is an option to Blind CC you into all emails sent and you can see them from your personal emails if needed.
This can be turned on by the following steps;
Go to the Gear Icon.
Select Account and Settings.
Select Sales on the left hand side.
There will be a section for Messages, you can then 'BCC' your email in and you will be included in future emails sent out.
Hope this has helped, Thank you.
Hi Amanda G
I have just tried to follow your instructions but when I go to the Gear Icon there is no Account and Settings option to click on.
please can you help?
regards
Matt
Hi Matt
We would be grateful if you can DM us on Twitter or PM us on Facebook with the email address associated with your QuickBooks account to enable us to assist you further.
I also cannot use the suggested details, do not use twitter or facebook?!
Hi RAcA, can we check which specific issue you're experiencing, and the subscription plan that you're using (QuickBooks Online or QuickBooks Self-Employed)? :woman_technologist:
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.