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bmedlam
Level 1

viewing emails sent via quickbooks

Is it possible to view emails that were sent with invoices and reminders?

Solved
Best answer February 12, 2019

Accepted Solutions
Amanda G
QuickBooks Team

viewing emails sent via quickbooks

Hello bmedlam,

 

Thank you for your post.

 

It is not possible to see this for transactions previously sent, however there is an option to Blind CC you into all emails sent and you can see them from your personal emails if needed.

This can be turned on by the following steps;

 

Go to the Gear Icon.

Select Account and Settings.

Select Sales on the left hand side.

There will be a section for Messages, you can then 'BCC' your email in and you will be included in future emails sent out.

 

Hope this has helped, Thank you.

 

View solution in original post

3 REPLIES 3
Amanda G
QuickBooks Team

viewing emails sent via quickbooks

Hello bmedlam,

 

Thank you for your post.

 

It is not possible to see this for transactions previously sent, however there is an option to Blind CC you into all emails sent and you can see them from your personal emails if needed.

This can be turned on by the following steps;

 

Go to the Gear Icon.

Select Account and Settings.

Select Sales on the left hand side.

There will be a section for Messages, you can then 'BCC' your email in and you will be included in future emails sent out.

 

Hope this has helped, Thank you.

 

View solution in original post

Matt Sunderland
Level 1

viewing emails sent via quickbooks

Hi Amanda G

 

I have just tried to follow your instructions but when I go to the Gear Icon there is no Account and Settings option to click on.

 

please can you help?

 

regards

Matt

John C
QuickBooks Team

viewing emails sent via quickbooks

Hi Matt

 

We would be grateful if you can DM us on Twitter or PM us on Facebook with the email address associated with your QuickBooks account to enable us to assist you further.

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