Otherwise, select Inclusive of Tax if the supplier sent you an Ex-VAT invoice. This way, the tax amount will be added to your invoice. Thus, you'll pay $1200.

Please see the attached screenshot for your guidance.

I've added these articles for additional information:

Should you need anything else with submitting your invoice payment, please let me know. I'd be glad to help you out.

Sp Developments

This is not working.

When Select inclusive of tax I'm getting error message

Something's not quite right

Make sure all your transactions have a VAT rate before you save.

Every value I put into the VAT box is states 'please make valid entry'

WITH NOT INSTRUCTIONS OF WHAT A VALID ENTRY IS .....SO FRUSTRATING

JonpriL

Level 9

yes same error

Hello @Sp Developments,

Since you still receive the same error message after following the troubleshooting steps suggested above, I'd recommend contacting our Customer Care Support.

They can pull up you're account, securely, and create a case or ticket ID to be submitted to our engineers for further investigation about this unexpected behavior.

To contact our dedicated support:

Go to Help.
Tap Contact Us.
Enter Error message when receiving payment in the What can we help you with? field.
Click Let's talk.
Select Get a callback, Chat, or Call us.

Lastly, here's a few articles you can read for ideas about how you can manage your customers and sales transactions: Manage Customers and Income for QuickBooks Online.

If there's anything else that I can help you with, let me know in the comments. I'll be here to lend a helping hand.

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