I have to take a CIS tax deduction off all my invoice and not able to since the update.
Has there been any resolution to this problem yet??
cheers
Kev
Hi Kev, thanks for joining this thread - our team are continuing to investigate the issue entering the minus amount on the iOS app, in the meantime, you can use the workaround of entering the invoice on the web. Please reach our chat support team on this link so that we can add you to the investigation and notify once resolved. 🙏
As above, a single line on an invoice can be negative but the total invoice cannot be. For a negative total invoice (i.e. to completely or partially cancel a previous invoice) you need to create a Credit Note.
The +/- button is missing on the Android app. It's blue & works great on my iPhone, but I'm not seeing a way to enter a negative value on an Android. Please advise. Thanks.
Hello Treeguy, thanks for posting on this page, we have raised this up and enquired about it, in the meantime if you can just do it on the web browser version instead of the app or use the IOS app rather than the android one.
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